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Contact Us




Miami, Florida



We're happy to answer questions or help you with returns.
Please fill out the form below if you need assistance.

Where To Find Us

General Questions

Our Satisfaction Guarantee

Our guarantee you'll love our snacks, which is why they're backed by our 120-day Snack-isfaction Guarantee!
If for any reason you aren’t 100% satisfied with your purchase, please contact our Customer Care Team and they will be able to assist!

How should I store my keto snacks?

You can store your Keto snacks anywhere that’s cool and dry--whether it’s in your pantry, your purse, a cookie jar, or your desk. You don’t have to worry about refrigerating or freezing them to keep them fresh.
Pro tip: pick somewhere sneaky to hide our snacks, unless you want to share

Are Keto products gluten-free?

Yes! All of our products are gluten-free! You are more than welcome to check out our product filter to find the treats that are perfect for you!

Are Keto Snacks kosher?

At Keto-factory, we strive to make our snacks suitable for as many dietary restrictions as possible. However, currently we are NOT cos her certify, but we are having cosher certify on some products